The last report in NESTA's co-production series examines how people's needs are better met when they are involved in an equal and reciprocal relationship with professionals and others, working together to get things done. People's needs are better met when they are involved in an equal and reciprocal relationship with professionals and others, working together to get things done. This is the underlying principle of co-production - a transformational approach to delivering services - whose time has now come.

This report is about real stories of reform, led by people who work in and use public services. This is public services inside out - innovation that overturns the conventional passive relationship between the 'users' of services and those who serve them. As we enter a period in which cuts and savings will be made from on high, these examples point to the possibility of a different approach: better, cheaper services created from the ground up by those who know public services the best.